FAQs

Q

Do we need to provide our own artwork?

A

We can either work with your art or logo, or we can help you create a new design if you prefer.

Q

Where can I find my group login and password?

A

Your team has been given both the login and password for your group.  Please check with your team administrator for that information.

Q

If I missed the cutoff date to order spirit wear for my team, can I still place an order?

A

Some items require minimum quantities and cannot be ordered separately.  Please email or call us to see if the items you are requesting can be ordered.

Q

Can I order just one item?

A

Screen Printed items require a 12 piece minimum, however some glitter flex, heat press, and embroidered items can be ordered individually. Every job is unique, so give us a call and we will do our best to find a solution to fit your needs.

Q

Can you ship items to each person in our group?

A

Yes, If you would like each person to pay for their own shipping, we are happy to provide this service for your group.  However if you prefer to arrange to pick up a group order we will not charge for shipping.

Q

How long will it take to get my order that I placed on the team specific page?

A

Item will be made after the close date of the team order.  Expect your items to be ready 2-3 weeks after the final order date for your team.